The same order gets keyed in again and again — the quote becomes a work order becomes an ERP entry becomes a packing slip becomes an invoice, and then a line in your customer's EDI portal. The floor is dialed in. Everything around it is held together by spreadsheets and the one person who knows how it all works.
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The parts ship on time. The friction is in everything around making them.
No two-year ERP replacement you'll never finish rolling out — just the specific fixes that pay off this quarter.
We start with one conversation. You walk me through a normal order — how a quote becomes a work order, how it hits the ERP, how it ships, how it gets invoiced, and where the same information gets typed twice. I listen for the repetitive and the manual, especially the glue between systems that don’t talk to each other.
A few days later you get a short, plain-English report: what’s costing you time, what fixes each thing, what it runs a month, and where to start. Most of it is connecting the ERP and tools you already pay for — EDI feeds that stop being hand-keyed, reports that build themselves, one clean entry point instead of five. Some of it I can build once and hand you with no new subscription. The report is yours either way.
It usually pencils out fast: retyping one customer order into the quote, ERP, packing slip, invoice, and portal can take 10–15 minutes each time. At 30–40 orders a week, that is most of a day gone to typing. We work it out from your real numbers on the call — the tools to stop it usually run around $75 a month, before anything custom gets built.
An illustrative example — not a specific client.
Take a 22-person packaging supplier. Orders from a key customer arrive in a portal, get retyped into the ERP, then get typed back into the portal again when the shipment goes out.
→ One portal-to-ERP bridge and a shipment update that writes back automatically. ~8 hrs/week back, and fewer order typos.
southbend.tech · South Bend, IN · info@southbend.tech
Yes. The audit starts by tracing where an EDI 850, portal order, or emailed PO gets retyped, then scopes the smallest bridge that can move clean order data into QuickBooks, an ERP, or a work-order sheet.
It is aimed at small and mid-sized manufacturers and suppliers around South Bend, Mishawaka, and Elkhart where office workflows still depend on spreadsheets, portals, and one person who knows the process.
Yes. southbend.tech is based in South Bend and works with businesses across Michiana, including Mishawaka, Elkhart, Granger, Niles, and nearby Indiana and Michigan communities.
The $999 audit starts with a plain-English report, but the same South Bend developer can also build the automations, integrations, and small internal tools the report recommends.
southbend.tech serves South Bend and Michiana businesses. The contact email is info@southbend.tech.
Book a time, walk me through how an order actually moves through the shop, and get back a plan to get those hours back — whether or not you ever hire me again.
Book the audit — $999